Testimonials

Sherry Price – Realty Executives 
During my 30+ years in Real Estate in 4 different states, I can honestly say that you are the best mortgage lender I have used! I truly appreciate your services and the support of your staff. You go the extra mile to make the transactions “stress free”. Thanks for your help over the years. Hope you continue to advance your business!!! Thanks, Sherry Price, Realty Executives.

Stephen Byrd – Owner – Byrd Homes of Knoxville, TN
I’ve known Neal for almost 30 years. He’s honest and loyal and has been able to meet my needs when I need a loan. I have and will continue to recommend him to others.

Jackie Price – Realtor – The Price Group 
Our team has worked with Neal for many years. Neal is one that we can always count on to close when it is scheduled to close without any surprises. Very professional, can handle about any client with complete satisfaction.

James R. and Bette Jo Murmann
Sept. 22, 2011. We recently refinanced our home mortgage using Real Estate Finance Group, Mr. Neal Bailes. Approximately ten years ago, we also used Mr. Neal Bailes services for another home we had purchased. We had such a pleasant experience, we knew who we needed to contact. Mr. Bailes is very Professional, Experienced, Dependable, and Honest. Don’t hesitate to contact him, we highly recommend his Real Estate Finance Group.

Ken Richardson
Neal was referred by a friend of mine that had nothing but great things to say about him. Going through the process of obtaining a mortgage with Neal was a stress free and enjoyable experience. He was always easy to reach, great with follow-up, and keeping me informed. He also had the best rates and terms! I have referred several friends to Neal and he has always taken great care of them! 

Anthony Mills
Mr. Bailes was referred to me by a close friend 7 years ago while I was in the process of purchasing a new home. This was not my first purchase but by far the easiest mortgage loan process I have ever been through. Mr. Bailes had the resources and knowledge to find the best rates available and present several options that potentially suited my needs. I have referred several friends and colleagues to Mr. Bailes and will personally use him in the future. Mr. Bailes is a professional and knows his industry very well. If you are purchasing a new home or simply refinancing, contact Mr. Bailes and you will not be disappointed.

Bob Lovelace
When I needed a mortgage several years ago I went to Neal based on a referral. It has been a long standing relationship ever since. We have now done three mortgages through Neal and and will continue to use his services. He communicates, follows up with any issues and has a friendly staff. I will continue to refer clients to Neal!

G. Darrell Hulsey
I have been a client of Neal’s for 10 years, and over those years, I have transacted several mortgages and refi’s. Neal is absolutely the best at what he does. In easy and difficult lending times, Neal has always delivered, and his “service after the sell” is exceptional. His understanding of rate fluctations, the close process, and his ability to eliminate and “ease the pain” of the mortgage process, are just a few of the reasons why I have been a client of Neal’s over the years. I simply won’t trust my financing needs to anyone else. Job well done!

Lynnette Shaft
I met Neal several years ago when I was referred to him by a close friend. He was by far the easiest and most professional mortgage broker I have ever dealt with which is why I have recommended him to several people…including family. He is honest, reliable, and great with follow up. I will continue to use him for any future needs I may have.

Brent Larson
Neal and I have worked together on many different occasions both professionally and with my personal mortgage needs. Neal always brings his “A Game” to the table and is a complete professional in the mortgage business. There is never a moment when he didn’t know exactly what or where we were in the closing process. His professionalism, honesty, responsiveness and terms are second to none. If you or someone you know is thinking about purchasing or refinancing a home they need to contact Neal ASAP!

Cynthia Buckman
I have worked with Neal for approximately 7 years. His professionalism, loyalty and honesty are only a few pillars of his success. His biggest source of business are referrals from happy repeat customers. I am fortunate to know him and to work with him. I would not hesitate to refer my family and friends to Neal for all their home lending needs.

Rachel and Cody
Neal,
Thank you so much for all your help! We’ve settled in our new home and absolutely love it. I can’t even begin to tell you how much I appreciate your patience with us. You made the process smooth and easy. We’re grateful for all your hard work and we’ll be sure to recommend you to our friends.

James Bosi
In all of the real estate deals that I have done with our personal property and with our rentals, I have never had the peace of mind I get with Neal Bailes. From the start, Neal is up front and professional. I will never use another mortgage company and would recommend Neal to all. It’s nice to know that good customer service still exists and is important. That is Neal Bailes and his Team at Real Estate Finance Group.

Don Kline
I have used Mr Bailes twice now to refi/purchase a home and both times I have been very pleased with the service I have received. Neal was always professional and made sure the process was as seamless as possible for me and my family. I highly recommend him to anyone needing assistance in this area.